:root{
  --bg:#f6f8fb; --surface:#ffffff; --ink:#0f172a; --muted:#64748b; --soft:#94a3b8;
  --line:#e6ebf2; --line-2:#eef2f7;
  --brand:#0b8f5a; --brand-2:#12b76a; --brand-soft:#e7f7ef;
  --wa:#25d366; --blue:#2563eb; --amber:#f59e0b; --red:#e11d48; --sky:#0ea5e9;
  --shadow:0 1px 2px rgba(15,23,42,.04), 0 8px 24px -12px rgba(15,23,42,.12);
  --radius:16px;
}
*{box-sizing:border-box;margin:0;padding:0}
html,body{height:100%}
body{font-family:'Inter',-apple-system,BlinkMacSystemFont,'Segoe UI',sans-serif;background:var(--bg);color:var(--ink);-webkit-font-smoothing:antialiased;line-height:1.5}
button,input,select,textarea{font-family:inherit;font-size:inherit;color:inherit}
.hidden{display:none!important}
.muted{color:var(--muted)}
.spacer{flex:1}
.row{display:flex;gap:12px;align-items:center;flex-wrap:wrap}

.app{display:grid;grid-template-columns:256px 1fr;min-height:100vh}

/* SIDEBAR */
.sidebar{background:var(--surface);border-right:1px solid var(--line);display:flex;flex-direction:column;padding:20px 14px;position:sticky;top:0;height:100vh}
.brand{display:flex;align-items:center;gap:11px;padding:6px 8px 18px}
.brand-mark{width:38px;height:38px;border-radius:11px;background:var(--brand);color:#fff;display:grid;place-items:center}
.brand-mark svg{width:22px;height:22px}
.brand-name{font-weight:800;font-size:16px;letter-spacing:-.01em}
.brand-sub{font-size:11.5px;color:var(--soft);font-weight:600}
.nav{display:flex;flex-direction:column;gap:3px;margin-top:6px}
.nav-item{display:flex;align-items:center;gap:11px;width:100%;border:none;background:none;padding:11px 12px;border-radius:11px;font-weight:600;font-size:14px;color:var(--muted);cursor:pointer;transition:.15s;text-align:left}
.nav-item .ic{font-size:15px;width:18px;text-align:center;opacity:.8}
.nav-item:hover{background:var(--line-2);color:var(--ink)}
.nav-item.is-active{background:var(--brand-soft);color:var(--brand)}
.side-number{margin-top:auto;display:flex;align-items:center;gap:10px;padding:12px;border:1px solid var(--line);border-radius:13px;background:#fbfdff}
.side-number .dot{width:9px;height:9px;border-radius:50%;background:var(--soft);flex:none;box-shadow:0 0 0 3px rgba(148,163,184,.15)}
.side-number .dot.green{background:var(--wa);box-shadow:0 0 0 3px rgba(37,211,102,.16)}
.side-number-txt .nm{font-weight:700;font-size:13px}
.side-number-txt .ph{font-size:11.5px;color:var(--soft)}

/* MAIN */
.main{padding:26px 30px 60px;max-width:1180px;width:100%}
.topbar{display:flex;align-items:center;justify-content:space-between;margin-bottom:22px}
.topbar h1{font-size:23px;font-weight:800;letter-spacing:-.02em}
.topbar .muted{font-size:13.5px;margin-top:2px}

.btn{border:1px solid var(--line);background:var(--surface);color:var(--ink);padding:9px 16px;border-radius:11px;font-weight:600;font-size:13.5px;cursor:pointer;transition:.15s;display:inline-flex;align-items:center;gap:7px}
.btn:hover{border-color:var(--soft);background:#fbfdff}
.btn-primary{background:var(--brand);border-color:var(--brand);color:#fff}
.btn-primary:hover{background:#0a7d4f;border-color:#0a7d4f}
.btn-success{background:var(--wa);border-color:var(--wa);color:#053a20}
.btn-success:hover{filter:brightness(1.03)}
.btn-ghost{background:none;border-color:transparent}
.btn-danger{color:var(--red);border-color:#f6cdd6}
.btn-danger:hover{background:#fff1f4}
.btn:disabled{opacity:.5;cursor:default}
.link{border:none;background:none;color:var(--brand);font-weight:600;cursor:pointer;font-size:13px}

.card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);padding:20px;margin-bottom:18px}
.card-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:16px}
.card-head h3{font-size:15px;font-weight:700}
.grid-2{display:grid;grid-template-columns:1.4fr 1fr;gap:18px}

/* STAT TILES */
.stat-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:18px}
.stat{background:var(--surface);border:1px solid var(--line);border-radius:14px;padding:16px 18px;box-shadow:var(--shadow)}
.stat .lbl{font-size:12.5px;color:var(--muted);font-weight:600;display:flex;align-items:center;gap:7px}
.stat .lbl i{width:8px;height:8px;border-radius:50%;background:var(--soft)}
.stat .val{font-size:30px;font-weight:800;letter-spacing:-.02em;margin-top:8px;font-variant-numeric:tabular-nums}
.stat .sub{font-size:12px;color:var(--soft);margin-top:2px}
.stat.g i{background:var(--wa)} .stat.b i{background:var(--blue)} .stat.s i{background:var(--sky)} .stat.r i{background:var(--red)}

/* CHART */
.chart{display:flex;align-items:flex-end;gap:10px;height:150px;padding-top:8px}
.chart .bar-wrap{flex:1;display:flex;flex-direction:column;align-items:center;gap:6px;height:100%;justify-content:flex-end}
.chart .bar{width:60%;max-width:34px;background:var(--brand-soft);border-radius:7px 7px 3px 3px;position:relative;transition:height .5s cubic-bezier(.2,.8,.2,1)}
.chart .bar .fill{position:absolute;inset:auto 0 0 0;background:var(--brand);border-radius:7px 7px 3px 3px;transition:height .5s}
.chart .day{font-size:10.5px;color:var(--soft)}

.number-card .nm{font-size:17px;font-weight:800}
.number-card .ph{color:var(--muted);font-size:13px;margin-top:2px}
.number-card .badges{display:flex;gap:8px;margin-top:14px;flex-wrap:wrap}
.badge{font-size:11.5px;font-weight:700;padding:5px 10px;border-radius:999px;background:var(--line-2);color:var(--muted)}
.badge.ok{background:var(--brand-soft);color:var(--brand)}

/* TABLES */
.tbl{width:100%;border-collapse:collapse;font-size:13.5px}
.tbl th{text-align:left;color:var(--soft);font-weight:600;font-size:12px;text-transform:uppercase;letter-spacing:.04em;padding:8px 10px;border-bottom:1px solid var(--line)}
.tbl td{padding:11px 10px;border-bottom:1px solid var(--line-2)}
.tbl tr:last-child td{border-bottom:none}
.tbl tr.click{cursor:pointer}
.tbl tr.click:hover td{background:#fafcff}
.pill{font-size:11.5px;font-weight:700;padding:4px 9px;border-radius:999px;display:inline-block}
.pill.draft{background:var(--line-2);color:var(--muted)}
.pill.running{background:#e0f2fe;color:#0369a1}
.pill.paused{background:#fef3c7;color:#b45309}
.pill.done{background:var(--brand-soft);color:var(--brand)}
.pill.canceled{background:#fee2e2;color:#b91c1c}
.pill.sent{background:#e0f2fe;color:#0369a1}
.pill.delivered{background:#dcfce7;color:#15803d}
.pill.read{background:var(--brand-soft);color:var(--brand)}
.pill.failed{background:#fee2e2;color:#b91c1c}
.pill.pending{background:var(--line-2);color:var(--muted)}

/* WIZARD */
.wizard{padding:24px 26px}
.steps{display:flex;gap:6px;margin-bottom:24px}
.step{flex:1;display:flex;align-items:center;gap:9px;font-size:13px;font-weight:600;color:var(--soft);padding-bottom:12px;border-bottom:2px solid var(--line)}
.step span{width:24px;height:24px;border-radius:50%;display:grid;place-items:center;background:var(--line-2);color:var(--muted);font-size:12px;font-weight:700}
.step.is-active{color:var(--ink);border-color:var(--brand)}
.step.is-active span{background:var(--brand);color:#fff}
.step.done span{background:var(--brand-soft);color:var(--brand)}

.field{display:flex;flex-direction:column;gap:6px;margin-bottom:16px}
.field>span{font-size:12.5px;font-weight:600;color:var(--ink)}
.field input,.field select,.field textarea,textarea,select,input[type=number]{border:1px solid var(--line);border-radius:11px;padding:11px 13px;font-size:14px;background:#fff;outline:none;transition:.15s;width:100%}
.field input:focus,.field select:focus,.field textarea:focus,textarea:focus{border-color:var(--brand);box-shadow:0 0 0 3px var(--brand-soft)}
textarea{resize:vertical;font-family:inherit}

.seg{display:inline-flex;background:var(--line-2);border-radius:11px;padding:4px;gap:4px;margin-bottom:18px}
.seg-btn{border:none;background:none;padding:8px 16px;border-radius:8px;font-weight:600;font-size:13px;color:var(--muted);cursor:pointer}
.seg-btn.is-active{background:#fff;color:var(--ink);box-shadow:var(--shadow)}

.preview{border:1px solid var(--line);border-radius:13px;padding:14px 16px;background:#f7faf8;font-size:13.5px;white-space:pre-wrap;color:#243b53;margin-top:4px;position:relative}
.preview::before{content:'Prévia';position:absolute;top:-9px;left:12px;background:#f7faf8;padding:0 7px;font-size:10.5px;font-weight:700;color:var(--soft);text-transform:uppercase;letter-spacing:.05em}
.preview .var{background:#fff3cd;border-radius:4px;padding:0 3px;font-weight:600}

.warn{background:#fffbeb;border:1px solid #fde68a;color:#92610a;border-radius:11px;padding:11px 14px;font-size:12.5px;margin-bottom:14px}
.warn code,.policy code{background:#fff;border:1px solid var(--line);border-radius:5px;padding:1px 5px;font-size:12px}

.parse-result{font-size:13px;font-weight:600}
.parse-result .ok{color:var(--brand)} .parse-result .bad{color:var(--red)}
#contactsPreview{margin-top:14px}

.vars-map{display:flex;flex-direction:column;gap:12px}
.var-row{display:grid;grid-template-columns:120px 1fr 1fr;gap:12px;align-items:center;border:1px solid var(--line);border-radius:12px;padding:12px 14px}
.var-row .tag{font-weight:700;font-size:13px;color:var(--brand)}

.review{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-bottom:18px}
.review .ri{border:1px solid var(--line);border-radius:12px;padding:13px 15px}
.review .ri .k{font-size:11.5px;color:var(--soft);font-weight:600;text-transform:uppercase;letter-spacing:.04em}
.review .ri .v{font-size:15px;font-weight:700;margin-top:3px}
.limits{display:grid;grid-template-columns:1fr 1fr;gap:14px;margin-bottom:14px}
.policy{background:#f7faf8;border:1px solid var(--line);border-radius:12px;padding:12px 15px;font-size:12.5px;color:var(--muted)}
.wizard-foot{display:flex;align-items:center;gap:10px;margin-top:24px;padding-top:18px;border-top:1px solid var(--line)}

/* LIVE DISPATCH */
.live{display:grid;grid-template-columns:340px 1fr;gap:18px}
.live-ring{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);padding:26px;display:flex;flex-direction:column;align-items:center;text-align:center}
.ring{position:relative;width:220px;height:220px}
.ring svg{transform:rotate(-90deg)}
.ring .track{stroke:var(--line);fill:none;stroke-width:14}
.ring .prog{stroke:var(--brand);fill:none;stroke-width:14;stroke-linecap:round;transition:stroke-dashoffset .5s cubic-bezier(.2,.8,.2,1)}
.ring .mid{position:absolute;inset:0;display:flex;flex-direction:column;align-items:center;justify-content:center}
.ring .mid .pct{font-size:44px;font-weight:800;letter-spacing:-.03em;font-variant-numeric:tabular-nums}
.ring .mid .lb{font-size:12.5px;color:var(--muted);font-weight:600}
.live-ring.running .prog{animation:pulseStroke 1.6s ease-in-out infinite}
@keyframes pulseStroke{50%{opacity:.72}}
.live-counts{display:grid;grid-template-columns:1fr 1fr;gap:10px;width:100%;margin-top:20px}
.lc{border:1px solid var(--line);border-radius:12px;padding:11px 12px;text-align:left}
.lc .n{font-size:22px;font-weight:800;font-variant-numeric:tabular-nums}
.lc .l{font-size:11.5px;color:var(--muted);font-weight:600}
.lc.sent .n{color:var(--blue)} .lc.deliv .n{color:#15803d} .lc.read .n{color:var(--brand)} .lc.fail .n{color:var(--red)}
.live-actions{display:flex;gap:8px;margin-top:20px;width:100%}
.live-actions .btn{flex:1;justify-content:center}

.live-feed{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);padding:20px;display:flex;flex-direction:column;min-height:480px}
.feed-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:12px}
.live-dot{display:inline-flex;align-items:center;gap:7px;font-size:12px;font-weight:700;color:var(--muted)}
.live-dot i{width:8px;height:8px;border-radius:50%;background:var(--soft)}
.live-dot.on i{background:var(--wa);animation:blink 1.2s infinite}
@keyframes blink{50%{opacity:.35}}
.feed{flex:1;overflow-y:auto;max-height:520px;display:flex;flex-direction:column;gap:2px}
.feed-row{display:flex;align-items:center;gap:11px;padding:9px 10px;border-radius:9px;font-size:13px;animation:slideIn .3s ease}
.feed-row:hover{background:#fafcff}
@keyframes slideIn{from{opacity:0;transform:translateX(-8px)}to{opacity:1;transform:none}}
.feed-row .fi{width:22px;height:22px;border-radius:50%;display:grid;place-items:center;font-size:11px;flex:none;color:#fff}
.feed-row .fi.sent{background:var(--blue)} .feed-row .fi.delivered{background:#16a34a} .feed-row .fi.read{background:var(--brand)} .feed-row .fi.failed{background:var(--red)}
.feed-row .fp{font-weight:600} .feed-row .fn{color:var(--soft)} .feed-row .fe{color:var(--red);font-size:11.5px;margin-left:auto;text-align:right}
.feed-empty{color:var(--soft);font-size:13px;text-align:center;padding:40px 0}

/* SETTINGS */
.set-row{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:14px 0;border-bottom:1px solid var(--line-2)}
.set-row:last-child{border-bottom:none}
.set-row .k{font-size:13px;font-weight:600}
.set-row .k .d{font-size:12px;color:var(--soft);font-weight:400;margin-top:2px}
.set-row .v{display:flex;align-items:center;gap:8px;font-family:'Inter';font-size:13px;color:var(--muted);background:var(--line-2);padding:7px 11px;border-radius:9px;max-width:60%;overflow:auto;white-space:nowrap}
.copy{border:none;background:var(--brand-soft);color:var(--brand);border-radius:8px;padding:6px 10px;font-weight:600;font-size:12px;cursor:pointer;flex:none}

/* LOGIN */
.login-overlay{position:fixed;inset:0;z-index:200;display:grid;place-items:center;padding:20px;
  background:radial-gradient(1000px 600px at 50% -10%, #e7f7ef, #f6f8fb 60%)}
.login-card{width:100%;max-width:340px;background:#fff;border:1px solid var(--line);border-radius:20px;box-shadow:0 24px 60px -20px rgba(15,23,42,.25);padding:30px 28px;text-align:center;display:flex;flex-direction:column;gap:2px}
.login-mark{width:52px;height:52px;border-radius:15px;background:var(--brand);color:#fff;display:grid;place-items:center;margin:0 auto 14px}
.login-mark svg{width:26px;height:26px}
.login-card h2{font-size:20px;font-weight:800;letter-spacing:-.02em}
.login-card .muted{font-size:13px;margin-bottom:16px}
.login-card input{width:100%;border:1px solid var(--line);border-radius:12px;padding:12px 14px;font-size:15px;text-align:center;outline:none;transition:.15s}
.login-card input:focus{border-color:var(--brand);box-shadow:0 0 0 3px var(--brand-soft)}
.login-card .btn{width:100%;justify-content:center;margin-top:14px;padding:12px}
.login-err{color:var(--red);font-size:13px;font-weight:600;min-height:18px;margin-top:8px}
.side-logout{margin-top:10px;width:100%;border:1px solid var(--line);background:#fff;color:var(--muted);border-radius:11px;padding:9px;font-weight:600;font-size:12.5px;cursor:pointer;transition:.15s}
.side-logout:hover{border-color:var(--soft);color:var(--ink);background:#fbfdff}

/* BOT DE TRIAGEM */
.bot-top{display:flex;align-items:center;gap:14px}
.bot-top-t{font-weight:700;font-size:15px}
.switch{position:relative;display:inline-block;width:46px;height:26px;flex:none}
.switch input{opacity:0;width:0;height:0}
.switch span{position:absolute;inset:0;background:var(--line);border-radius:999px;transition:.2s;cursor:pointer}
.switch span::before{content:'';position:absolute;height:20px;width:20px;left:3px;top:3px;background:#fff;border-radius:50%;transition:.2s;box-shadow:0 1px 3px rgba(0,0,0,.2)}
.switch input:checked+span{background:var(--brand)}
.switch input:checked+span::before{transform:translateX(20px)}
.bot-note{margin-top:14px;font-size:12.5px;border-radius:11px;padding:10px 13px;line-height:1.5}
.bot-note.ok{background:var(--brand-soft);color:var(--brand)}
.bot-note.warn{background:#fffbeb;border:1px solid #fde68a;color:#92610a}
.bot-note code{background:#fff;border:1px solid var(--line);border-radius:5px;padding:1px 5px;font-size:11.5px}
.opt-list,.kw-list{display:flex;flex-direction:column;gap:12px}
.opt-row{border:1px solid var(--line);border-radius:13px;padding:13px;background:#fbfdff;display:flex;flex-direction:column;gap:9px}
.opt-head{display:flex;gap:8px;align-items:center}
.opt-key{width:46px;flex:none;text-align:center;border:1px solid var(--line);border-radius:9px;padding:9px 4px;font-weight:700}
.opt-label{flex:1;border:1px solid var(--line);border-radius:9px;padding:9px 11px}
.opt-action{flex:0 0 190px;border:1px solid var(--line);border-radius:9px;padding:9px 10px;background:#fff}
.opt-del,.kw-del{width:34px;height:34px;flex:none;border:1px solid var(--line);background:#fff;border-radius:9px;color:var(--red);cursor:pointer;font-size:13px}
.opt-del:hover,.kw-del:hover{background:#fff1f4;border-color:#f6cdd6}
.opt-reply{border:1px solid var(--line);border-radius:9px;padding:9px 11px;font-size:13.5px;resize:vertical;font-family:inherit}
.opt-extra{display:flex;gap:14px;flex-wrap:wrap}
.mini{font-size:12px;color:var(--muted);font-weight:600;display:flex;align-items:center;gap:7px}
.mini select,.mini input{border:1px solid var(--line);border-radius:8px;padding:7px 9px;font-size:13px;font-weight:400;color:var(--ink);background:#fff}
.opt-team-wrap .opt-team{min-width:180px}
.kw-row{display:flex;gap:8px;align-items:center}
.kw-word{flex:0 0 180px;border:1px solid var(--line);border-radius:9px;padding:9px 11px}
.kw-action{flex:0 0 150px;border:1px solid var(--line);border-radius:9px;padding:9px 10px;background:#fff}
.kw-reply{flex:1;border:1px solid var(--line);border-radius:9px;padding:9px 11px}
.bot-actions{display:flex;align-items:center;gap:10px;margin:4px 0 18px}
.wa-preview{background:#d9fdd3;border-radius:14px;border-top-left-radius:4px;padding:14px 16px;font-size:14px;line-height:1.55;color:#111b21;max-width:420px;box-shadow:0 1px 2px rgba(0,0,0,.08);white-space:normal}
/* construtor de blocos */
.block-card{padding:16px}
.block-head{display:flex;align-items:center;gap:9px;margin-bottom:10px}
.blk-name{flex:1;border:1px solid var(--line);border-radius:9px;padding:8px 11px;font-weight:700;font-size:14px}
.blk-type{flex:0 0 210px;border:1px solid var(--line);border-radius:9px;padding:8px 10px;background:#fff;font-size:13px}
.blk-del{width:34px;height:34px;flex:none;border:1px solid var(--line);background:#fff;border-radius:9px;color:var(--red);cursor:pointer}
.blk-del:hover:not(:disabled){background:#fff1f4;border-color:#f6cdd6}
.blk-del:disabled{opacity:.3;cursor:default}
.blk-msg{width:100%;border:1px solid var(--line);border-radius:10px;padding:10px 12px;font-size:13.5px;resize:vertical;font-family:inherit;line-height:1.5}
.blk-body{margin-top:12px;border-top:1px dashed var(--line);padding-top:12px}
.opt-sub{font-size:12px;font-weight:600;color:var(--soft);text-transform:uppercase;letter-spacing:.04em;margin-bottom:9px}
.opts{display:flex;flex-direction:column;gap:9px}
.menu-opt{border:1px solid var(--line);border-radius:11px;padding:10px;background:#fbfdff;display:flex;flex-direction:column;gap:7px}
.mo-line{display:flex;gap:7px;align-items:center}
.mo-label{flex:0 0 130px;border:1px solid var(--line);border-radius:8px;padding:8px 10px;font-weight:600}
.mo-match{flex:1;border:1px solid var(--line);border-radius:8px;padding:8px 10px}
.mo-next{flex:0 0 200px;border:1px solid var(--line);border-radius:8px;padding:8px 10px;background:#fff}
.mo-reply{border:1px solid var(--line);border-radius:8px;padding:8px 10px;font-size:13px}
.mo-del{width:32px;height:32px;flex:none;border:1px solid var(--line);background:#fff;border-radius:8px;color:var(--red);cursor:pointer}
.term-body{display:flex;gap:14px;flex-wrap:wrap;align-items:center}

/* TOAST */
.toast{position:fixed;bottom:24px;left:50%;transform:translateX(-50%) translateY(20px);background:var(--ink);color:#fff;padding:12px 20px;border-radius:12px;font-size:13.5px;font-weight:600;opacity:0;pointer-events:none;transition:.25s;z-index:99;box-shadow:0 12px 40px -10px rgba(0,0,0,.4)}
.toast.show{opacity:1;transform:translateX(-50%) translateY(0)}
.toast.err{background:var(--red)} .toast.ok{background:var(--brand)}

@media(max-width:900px){.app{grid-template-columns:1fr}.sidebar{display:none}.grid-2,.stat-grid{grid-template-columns:1fr 1fr}.live{grid-template-columns:1fr}.review,.limits{grid-template-columns:1fr}}